The Dark Side of Social Media : Psychological, Managerial, and Societal Perspectives

Pavica Sheldon, Philipp Rauschnabel, and James M. Honeycutt

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The Dark Side of Social Media: Psychological, Managerial, and Societal Perspectives examines how social media can negatively affect our lives. The book tackles issues related to social media such as emotional and mental health, shortened attention spans, selective self-presentation and narcissism, the declining quality of interpersonal relationships, privacy and security, cyberstalking, cyberbullying, misinformation and online deception, and negative peer effects. It goes on to discuss social media and companies (loss of power, challenging control mechanisms) and societies as a whole (fake news, chatbots, changes in the workplace). The Dark Side of Social Media: Psychological, Managerial, and Societal Perspectives empowers readers to have a more holistic understanding of the consequences of utilizing social media. It does not necessarily argue that social media is a bad development, but rather serves to complement the numerous empirical findings on the "bright side" of social media with a cautionary view on the negative developments. Focuses on interpersonal communication through social media Focuses on psychology of media effects Explores social media issues on both an individual and societal level Documents the rise of social media from niche phenomenon to mass market Examines the differences between creating and consuming content

Table of Contents

Front Cover

pp Intro-ii; 3 pages
 

The Dark Side of Social Media

pp iii-iii; 1 page
 

Copyright Page

pp iv-iv; 1 page
 

Dedication

pp v-vi; 2 pages
 

Contents

pp vii-x; 4 pages
 

Preface

pp xi-xii; 2 pages
 

Acknowledgments

pp xiii-xiv; 2 pages
 

I. The Dark Side of Personal Social Media Use

pp 1-88; 88 pages
 

1 Social Media and Mental and Physical Health

 

Stress and Anxiety

 

Depression

 

Suicide Rates

 

Sleeping Patterns

 

Fitness, Health, and Eating Habits

 

Addiction to Social Media

 

Solutions

 

Conclusion

 

References

 

2 Narcissism as a Predictor of Self-Presentation

 

Generational Differences

 

Intercultural Differences in Narcissism and Social Media Usage

 

Types of Narcissism

 

Facebook Use and Narcissism

 

Narcissism and Instagram

 

Narcissism and Twitter

 

The Dark Triad of Personality

 

Summary and Conclusion

 

References

 

3 Cyberstalking and Bullying

 

Definitions of Cyberstalking

 

Similarities and Differences Between Face-to-Face and Cyberbullying

 

Cyberbullying Among College Students

 

Sex Differences

 

Imagined Interactions, Cyber Teasing, and Bullying

 

Phone Apps to Deal With Bullying

 

Conclusion and Implications

 

References

 

4 Negative Social Comparisons on Social Network Sites

 

Social Comparison Theory

 

Mass Media and Social Comparisons

 

Social Media

 

Pinterest

 

Conclusion

 

References

 

5 Social Media and Relationship Drama

 

Romantic Relationship Problems

 

Jealousy

 

Dialectic Tensions

 

Infidelity

 

Abuse and Violence

 

Relationship Dissolution

 

Postbreakup

 

Problems in Friendship Relationships

 

Unfriending

 

Conclusion

 

References

 

II. The Dark Side of Professional Social Media Use

pp 89-134; 46 pages
 

6 Social Media Monitoring: A Cautionary View

 

Introduction

 

Social Media Monitoring: Definition and Advantages

 

Definition of Social Media Monitoring

 

Myths of Social Media Monitoring

 

Quantifying User-Generated Content

 

General Limitations of Social Media Content Analysis

 

Closed Networks

 

Lack of Representativity

 

Potential Limitations of Automatic Social Media Content Analysis

 

Typos, Slang, and Context

 

Irony and Double Meaning

 

Nontextual Content

 

Unclear Identification of Brands

 

Lack of Transparency in Tools

 

Discussion

 

References

 

7 Online Firestorms: Collaborative Brand Attacks

 

Introduction

 

Social Media Marketing

 

Social Media Crises: Collaborative Brand Attacks

 

Exit, Loyalty, Voice: Three Basic Strategies of Unsatisfied Customers

 

Communication Crises and Collaborative Brand Attacks

 

Collaborative Brand Attacks

 

Example: Union Street Guest House

 

Collaborative Brand Attacks and the Dark Side of Social Media

 

Discussion

 

References

 

III. The Dark Side of Social Media Use for Societies

pp 135-168; 34 pages
 

8 Social Media Privacy

 

What Is Privacy?

 

Privacy Paradox and Social Media

 

Privacy Literacy

 

Uses and Gratifications Theory and Privacy on Social Media

 

Conclusion

 

References

 

9 Social Media Lies and Rumors

 

Lying as a Form of Deception

 

Online Deception and Deception Using Social Media

 

Catfishing

 

Self-Presentation Lies

 

Misinformation and Rumors

 

Fake News

 

Conclusion

 

References

 

Index

pp 169-174; 6 pages
 

Back Cover

pp 175-175; 1 page
 






Book Details

Title
The Dark Side of Social Media
Subtitle
Psychological, Managerial, and Societal Perspectives
Authors
Pavica Sheldon,
Philipp Rauschnabel,
and James M. Honeycutt
Publisher
Elsevier Science & Technology
Print Pub Date
2019-07-09
Ebook Pub Date
N/A
Language
English
Print ISBN
9780128159170
eBook ISBN
9780128162767
Pages
190
LC Subject Heading
LC Call Number
Dewey Decimal Number
BISAC Subject Headings
COMPUTERS / Enterprise Applications / Business Intelligence Tools
COMPUTERS / Web / Social Media
PSYCHOLOGY / General
Document Type
book